We're looking for a Director of eCommerce to help drive continued growth across our owned digital channels. This role will support and collaborate closely with our Sr. Director of eCommerce to execute on initiatives that grow conversion, retention, and AOV across our DTC experience.
Key Responsibilities
- Own eCommerce operations, digital merchandising, and key performance metrics.
- Shape the onsite customer journey and drive conversion rate optimization.
- Work closely with teams across creative, growth, retention, CX, and tech.
- Lead site experience improvements and A/B testing initiatives.
- Manage platform performance and technical eCommerce operations.
Qualifications
- 5+ years of DTC eCommerce experience with a focus on site operations and performance.
- Strong understanding of conversion optimization, customer journey, and merchandising.
- Experience with Shopify or similar eCommerce platforms.
- Data-driven with strong analytical skills.
- Excellent cross-functional collaboration and communication skills.